Cookie Policy for Green Cleaners Richmond Upon Thames

What are cookies and why we use them

Types of cookies we use

• Essential cookies: necessary for core site functions such as login, security and booking forms.
• Analytics cookies: used for performance monitoring to measure page load times, navigation paths and aggregated usage patterns so we can enhance efficiency and service delivery.
• Marketing cookies: used to tailor promotional content based on interests and to limit repeated messaging across sessions.

Analytics and performance monitoring are vital for a smooth experience. By collecting anonymised data about how pages perform and where visitors encounter delays, the Richmond Upon Thames Green Cleaners team can prioritise technical fixes. This data is used only in aggregate to show trends, not to identify individuals. Performance monitoring helps us reduce page response times and optimise systems that support booking and customer service processes.

In practice, analytics cookies track metrics such as pages per visit, bounce rates and server response times. These indicators allow Green Cleaners in Richmond upon Thames to allocate resources to speed up pages or improve mobile responsiveness. Performance data supports better decision making about infrastructure and content, and it is retained only as long as needed for analysis.

Marketing cookies may come from third parties to provide relevant offers and to measure ad reach. You will always be informed about third-party cookies that are active and their purpose. We do not use cookies to compile intrusive personal profiles, and marketing use is limited to non-sensitive interest-based communication and frequency capping.

Controlling cookies is straightforward. Most modern browsers allow you to block or delete cookies via settings. You can disable analytics and marketing cookies if you prefer, though disabling essential cookies may impact functionality such as secure sign-in and online bookings. Options include adjusting browser settings, using privacy extensions or choosing preferences presented in cookie banners where available.

When deciding what to accept, consider that analytics cookies are specifically used for performance monitoring — they help reduce errors, speed up response times, and improve resource allocation for cleaning schedules and customer portals. Accepting these cookies contributes to a faster, more reliable user experience for everyone.

Retention periods for cookies vary: session cookies expire when you close your browser, while persistent cookies remain until they expire or you delete them. Third-party cookies follow the retention policies of those external services. Important: essential cookies are exempt from opt-out to maintain basic operations, but analytics and marketing cookies can be controlled by you.

We advise reviewing your device and browser settings periodically to manage cookie preferences. If you clear cookies you may need to re-enter preferences or log in again. The Green Cleaners Richmond Upon Thames cookie approach focuses on transparency, user choice and the responsible use of analytics for performance improvements.

By using our services, you consent to the placement of the cookies described, subject to your chosen settings and browser controls. We endeavour to keep cookie practices up to date and to use data only to support secure, efficient services and meaningful performance monitoring that benefits users and operations.

Thank you for taking the time to read this cookie notice for Richmond Upon Thames Green Cleaners. We encourage you to manage cookie settings in a way that matches your privacy preferences while remembering that some cookies are essential for a reliable service experience.